Shipping policy

Shipping Rate

We offer two shipping options for orders shipped within the united states;

Standard Shipping: $10-estimated delivery in 3-5 business days. 

Express Shipping: $15-estimated delivery in 1-2 business days. 

The shipping option selected by the customer will be added to the order at checkout. 

Order Processing

Orders are processed after payment has been successfully received. Processing times may vary depending on product availability and order volume.

If there is a significant delay in processing your order, we will contact you using the information provided at checkout.

Shipping and Delivery

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Delivery times may vary depending on the carrier, destination, weather, holidays, and other circumstances outside of our control.

Casa Mahjong is not responsible for shipping delays caused by the carrier or circumstances beyond our control.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

Casa Mahjong is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at info@thecasamahjong.com as soon as possible so we can assist you.

International Shipping

At this time, Casa Mahjong ships within the United States only.

Questions

If you have any questions about shipping, please contact us:

Casa Mahjong
Email: info@thecasamahjong.com